We only need information related to name, billing and shipping address and phone numbers. We are not in the business of selling personal information.Cookies:
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Coolulu places both permanent and temporary cookies in your computer’s hard drive. These will not harm your computer in any way. Coolulu cookies do not contain any of your personally identifiable information. It only helps you retrieve your required information faster, and helps us give you more personalized service.Collection of Personal Information:
We collect “personal” information from you when you provide it to us. For example, if you purchase a product from us, we will collect your name, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you. We use your personal information for internal purposes such as processing and to keep you informed of your order.Use of Personal Information:
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.Use of Demographic and Profile Data:
We use your personal information to resolve disputes, troubleshoot problems, help promote a safe service, collect fees owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, updates, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions, and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code/zip code, age or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences. We will not share your profile information with any other organization to let them use it for marketing purposes.
We may organize contests and the information collected during these events may be used by us to improve your overall customer experience. The information will only be shared with third parties on an aggregate basis. “Aggregate information” for this purpose shall mean and include the information that is recorded about users and collected into groups so that it no longer reflects or refers to an individually identifiable user.
Personal data collected by the Website may be transferred to other sites where it is necessary to meet the purpose for which you have submitted the information. By submitting data on this Website, you are providing explicit consent to transmission of data collected on the Website.
The non-personal / anonymous information like traffic and other data is used to obtain information to recognize the access privileges to our Site, track your participation in any of the events, providing you with better content and advertisements, help diagnose the problems with our Site and for the purposes detailed in the Policy. We do not rent, sell or share your personal information to third parties except where –
- we have permission from you,
- we have to provide products and services requested / ordered by you,
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data and restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Although we endeavor to safeguard the confidentiality of your personally identifiable information, however, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
You further agree that you are solely responsible and liable for, and shall indemnify Us against any and all costs, expenses, damages, fees, etc. that Coolulu may incur or suffer due to any personal information or other materials that you post, upload, submit, and otherwise make available on the Website. You will be yourself responsible for the personal information disclosed in public areas of the Website and Coolulu will not be held responsible for use / misuse of such information shared with other persons in such public areas.